AI Operations Associate

Accordion - Multiple cities

Non-technical Verified May 21, 2026 Source: accordion.com

This role is part of the Internal AI Job Board, a curated list of jobs for teams building or operating internal AI systems. Follow the original role page for the employer description, requirements, and application flow.

Compensation: salary for this role ranges from: $110,000 to $140,000 + benefits + bonus

Responsibilities

Monitor AI-driven workflows in production for abnormal behavior, trust issues, degraded outputs, and recurring exception patterns
Review signals related to output quality, fallback use, low-confidence patterns, and workflow anomalies
Escalate issues that could affect live user trust, business quality, or finance-sensitive outcomes
Support investigation of output-quality incidents, orchestration failures, prompt or workflow regressions, and tool-call problems in production
Help distinguish true software defects from model behavior issues, data-quality problems, or process misunderstandings
Partner closely with Engineering, QA, and business stakeholders on judgment-heavy incidents
Support human-review patterns, fallback routes, and safe-operating responses for AI-enabled features
Help define and apply production review practices for higher-risk workflows
Document evidence and issue patterns in ways that support repeatability and better release decisions
Identify recurring AI operations issues and recommend improvements to supportability, monitoring, and quality feedback loops
Feed production learnings back into QA, Product, and Engineering
Help improve operational trust in AI-enabled solutions over time