Director, AI Adoption & Operations Integration

Greystar - Multiple cities

Non-technical Verified May 30, 2026 Source: greystar.com

This role is part of the Internal AI Job Board, a curated list of jobs for teams building or operating internal AI systems. Follow the original role page for the employer description, requirements, and application flow.

Qualifications

Bachelor's degree required; Master's or MBA preferred, in Business Administration, Management Information Systems, Operations Management, or related fields from an accredited college or university.
7+ years of progressive experience in property management operations, business optimization, technology adoption, or a related field within real estate services, including 3+ years leading cross-functional programs.
Demonstrated experience leading programs involving technology adoption, change management, and process improvement across diverse stakeholder groups.
Deep understanding of property management operations, ideally including direct experience in roles such as Regional Property Manager, Director, or similar field leadership positions
Strong understanding of property management workflows, including leasing, renewals, collections, maintenance, and client reporting; demonstrated ability to translate operational challenges in leasing, maintenance, financial performance, and resident experience into scalable process or technology solutions
Excellent written and verbal communication skills, with experience creating executive-ready decks, memos, and talking points for senior leadership and client audiences.
Demonstrated proficiency with AI productivity tools (e.g., Microsoft Copilot, Claude, ChatGPT) and willingness to role-model their use across the organization.
Demonstrated experience leading complex, cross-functional programs, including planning, execution, stakeholder management, and delivery across multiple workstreams and geographies.
Strong analytical skills with the ability to define KPIs, track pilot performance, and translate data into actionable recommendations.
Working knowledge of AI and emerging technology trends (including generative AI, agentic systems, and applied machine learning) and the ability to evaluate their applicability to real estate operations and customer experience.
Familiarity with CRM platforms and property management technology stacks (e.g., Yardi, RealPage, Funnel, Entrata).
Experience managing vendor relationships and coordinating multi-stakeholder pilot programs.
Background in program management, consulting, or business transformation preferred.